Government Offices and What They Do

PLEASE NOTE THAT THERE IS A DRESS CODE FOR BOTH MEN AND WOMEN WHILE VISITING GOVERNMENT OFFICES IN THE PHILIPPINES: Persons wearing shorts, sleeveless shirts, and/or rubber slippers will not be allowed to enter any government office or Court. Closed shoes are required (closed athletic shoes are OK) when visiting any government office or Court.

LTO (Land Transportation Office):

Handles: Inspection and Registration of Motor Vehicles; Issuance of Vehicular Licenses and Permits; Enforcement of Land Transportation Rules and Regulations;

Adjudication of Traffic Cases. To obtain a Driver’s License or to register a vehicle, one must go to the LTO


Register of Deeds:
Mainly for titling of land and buildings and to investigate legitimacy of existing titles

NSO National Statistics Office:
National census records. Obtain an official and Certified True copy of a birth, marriage, death certificate and CENOMAR (Certificate of No Marriage Record) necessary for certain legal proceedings.

NBI National Bureau of Investigation:

Is an agency of the government that is responsible for handling and solving major criminal cases. In a more mundane capacity, the NBI issues clearances for persons which state that there are no pending warrants of arrest, no criminal record, and the like, for that person. Request an NBI clearance for any and all persons in your employment.

Municipio/ Mayor’s Office:

The Municipal Office, generally with the Office of the Mayor contained within, of every town in the Philippines. Generally speaking, the Municipio will also contain the town/city Municipal Offices of Accounting, Assessor, Budget, Engineer, Civil Registrar, Treasurer, and the like. For example, when something like a Business Permit is needed, it would be obtained from the Mayor’s Office at the Municipio.

PRA Philippine Retirement Authority:

Their mission: “To develop PRA’s capabilities and to enable and empower all segments of the government and private sectors relevant to the Philippine retirement migration agenda.”

D.O.L.E. Department of Labor & Employment:

Their purpose: “Today, the DOLE is the national government agency mandated to formulate policies, implement programs and serve as the policy-coordinating arm of the Executive Branch in the field of labor and employment.” DOLE mandates labor practices and employee/employer relations. If you have a disgruntled employee, or are a disgruntled employer, you will no doubt want to consult with DOLE for the correct legal practice.


The Barangay is the smallest government unit in the system of Philippine government. “The barangay serves as the primary planning and implementing unit of government policies, plans, programs, projects, and activities in the community, and as a forum wherein collective views of the people may be expressed, crystallized, and considered, and where disputes may be amicably settled.” It serves as a court of first instance in many cases, and is where one would first go in order to settle any sort of dispute with a neighbor.

PNP Philippine National Police:

Functions in essentially the same manner as the police do all over the world—maintain peace and order, prevent and investigate crime, arrest criminals, implement laws, and the like. Should you be involved in a vehicular accident, you would need to obtain a police report of the incident for your insurance company which would be obtained at the police station within the jurisdiction of the incident. Same applies to any other sort of incident involving an accident or a crime.

Bureau of Immigration:
The BoI is where you would need to go to renew your visa and obtain your ACR i-Card.
The Bureau administers and enforces the immigration, citizenship and alien registration laws of the Philippines.

Department of Tourism:

The Department of Tourism (DOT) is the primary government agency charged with the responsibility to encourage, promote, and develop tourism as a major socio-economic activity to generate foreign currency and employment and to spread the benefits of tourism to both the private and public sector.

“ More and more folks are retiring at an earlier age, while they are still healthy enough to enjoy their lives. The problem is, in the First World, even a couple in their late fifties that have a $500,000 investment portfolio, which includes their home equity and other investments, won’t have enough retirement income to take advantage of their hard-won freedom. ”

By Bruce Silverman
“ELRAP is a friendly website! On our pages please--no vulgarity, and no politics or religion discussed!”