MEDICAL INSURANCE AND HEALTH CARE INFORMATION General Procedures and Expenses For Hospital Admission

7. General Procedures and Expenses For Hospital Admission

(using as example Asian Hospital and Medical Center in Muntinlupa, Metro Manila http://www.asianhospital.com/) and Payment of Hospital Bill

Arrangement for Admission to ASIAN HOSPITAL

For non-emergency cases, arrangement for admission to Asian Hospital and Medical Center is made during a patient’s appointment with the doctor at our Medical Office Building. You will be asked to complete a Pre-admitting Record, which will be forwarded to the Admissions Department. Upon receipt of the Pre-admitting Record, the admitting staff will pre-register or update the data in preparation for your admission. The Doctor’s Office will advise you of the day and time of your admission. Please report to Guest Services located at the main lobby. You will be directed to the Admissions Office. The Admitting Personnel will verify your details and prepare your admission. Once completed, Guest Services staff will escort you to your room.

In the event of an emergency, admission to Asian Hospital and Medical Center is arranged through the Emergency Room.

Admission of foreign (non-resident) patients is arranged through the International Health Service (IHS).

During admission, please inform our Admitting Staff if you plan to use your HMO, health insurance, or corporate credit line to pay for your hospitalization. Our staff will inform you if your particular HMO, health insurance company, or employer has an existing direct billing arrangement with the hospital. Kindly ensure that your HMO, health insurance, or employer will submit a Letter of Authorization/Guarantee to the hospital.

Deposits

A deposit equivalent to 50% of the estimated financial responsibility of each individual patient will be collected prior to admission for an inpatient stay.

For outpatient surgery, outpatient special procedure, and packages, a deposit of 100% of the estimated cost of the operation or procedure is required.

If you have a local third party insurance, or overseas insurance covered by a contract between the hospital and insurance company, you will be required to pay the estimated co-pay and deductibles in accordance with your third party policy.

Should you have an outstanding balance from past accounts, you will be required to pay the outstanding balance and 50% of the estimated financial responsibility for the current admission.

All financial interactions will be deferred for any patient in critical condition until his or her condition is stabilized.

Patients who do not have a residence in the Philippines are required to deposit 100% of their estimated financial responsibility.

For Surgical Patients

Patients scheduled to undergo surgery must follow the following Pre-Operative Anesthesia Instructions:

Fasting for a certain period prior to the operation is required. Adults should not eat or drink anything from six hours before surgery. For children aged 2-6, the fasting period is four hours; for newborns and those aged up to two years, two hours. However, patients may take morning medications (e.g. antihypertensive, anti-angina) with very little sips of water.

Inpatient Surgery

You will be admitted not later than 8:00pm on the night prior to the day of the operation.

Outpatient Surgery

Be at the hospital at least two hours before the scheduled operation and bring your pre-anesthetic evaluation form, lab results, chest x-ray results, clearance forms from other doctors, history/PE forms completed by surgeons, and Surgeon’s order sheet. You have to register at the admission office and secure your Admitting Record and Wristband label. Please bring along a companion who can take you home after the procedure.

For Maternity Patients

For normal delivery, please proceed to Genesis Center at the Third Level.

For caesarian procedure, proceed to Admissions Department 6-10 hours before the scheduled operation. Upon completion of the pre-admitting record, the Guest Services staff will escort you to your room. The Genesis Center will be advised that you have checked in. One hour before the scheduled caesarian procedure, you will be brought to the Genesis Center.

You may proceed directly to the Genesis Center if you are experiencing labor pains or your doctor requested that you undergo fetal monitoring and none stress test.

For Executive Check-Up

For inpatient services, please report to Guest Services at the main lobby. The Guest Services staff will escort you to your room.

Wrist Identification Band

For your safety and facilitation purposes, you will be issued a wristband stating your name, the name of your attending doctor, hospital number, room number, date of birth, and date of admission. Wear it at all times while in the hospital.
Consent Form

By admitting yourself to the hospital, you have given tacit agreement to undergo general treatment which may be required for your condition. Certain procedures would require your specific written consent.

Equipment

Bringing household equipment in the hospital is not allowed. (e.g. electric fan, kitchen equipment)

Valuables

Do not bring your valuables to the hospital. If you do have valuables with you, you are required to deposit them in the hospital vault. The hospital will not be responsible for lost or stolen items that are not deposited in the hospital vault.

No Smoking

Pursuant to City Ordinance no. 99-046 of the City of Muntinlupa, smoking is strictly prohibited within the building and external property line of Asian Hospital and Medical Center. Violation of the “No Smoking” ordinance will result in a fine ranging from Php 200 to Php1,000 and/or imprisonment of 1 to 7 days.

Transfer of Patient to ICU

Should there be a need to transfer you from a private room to the Intensive Care Unit (ICU), the ICU rate shall be applied on the day you are transferred.

PRIVILEGES LOYALTY CARD

Privileges Loyalty Card entitles the cardholder to 20% discount on applicable Outpatient Services. The Privileges Loyalty Card does not cover Inpatient Services and Emergency Room Services.

For more information as regards a specific policy, please contact a medical insurance broker listed in the ELRAP Index of Professionals (insert link here)

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